Features

With U-Direct, you can complete the most frequent transactions that occur in the banking hall, including:

Check Your Account Balance
Request Your Account Statement
Pay Your Utility Bills
Send Money to other Accounts, within UBA and in Other Banks, Online, Real time
Send Money to Anyone with an Acceptable I.D & close to any UBA Business Office
Load Funds on Your UBA Prepaid Card

Requirements

An active UBA account
Internet Access (computer, tablet or smart phone)

A completed enrollment form

Terms and Conditions

Your & phone number must match the information on record for you
Limit of $100,000.00 per Transaction and per Day when using Soft Token

When using Physical Token, you can do up to:

Individual Account Holders:  $1Million per Transaction and $5Million per Day

Corporate Account Holders:  $1Million per Transaction and $10Million per Day   

How to initiate Foreign Currency Transfer on U-Direct

Getting Started

Before you begin, please get following information about the Beneficiary and Beneficiary’s bank ready

a. Beneficiary’s details – name, account number and full contact address (not P.O. Box)

b. Beneficiary’s bank’s details – bank name, address, swift code (ABAN no/Chips, sort code and bank number, if available)

c. Purpose of transfer 

d. Your U-Direct Hard Token  

STEP 1 

- Log on to  /

- Sign in with your user ID and password

STEP 2 

- Upon successful log-in, click FX Transfer menu on the left section to open the FX form

STEP 3 

Choose who bears the correspondent bank charge. This is the processing fee charged by the Beneficiary’s bank for the service rendered, and is not controlled by UBA.

- Select Sender to bear or Beneficiary to bear

Note: If Beneficiary to bear option is selected, the Beneficiary will get FX amount less the correspondent bank charge but if Sender to bear, the Beneficiary will get the full FX amount

STEP 4 

- Select Transfer Type – by default, the transfer type is Swift Transfer but you have an option of selecting Draft 

STEP 5

-  Choose account to debit- Note that only your Domiciliary Account(s) will show here. 

It is compulsory that your selected account is in the same currency you wish to transfer. The system does not allow cross-currency transfer – this however does not mean that the Beneficiary cannot receive the funds in other currencies. In other words, only Dollars can be transferred from Dollar account, Pounds from Pound account and Euros from Euro account. 

STEP 6

Fill in Sender, Beneficiary and Bank’s Details (and Intermediate Bank, if applicable)

a. Sender’s details – debit amount in figures only, debit amount in words and Sender’s address in full

a. Beneficiary’s details – name, account number, address (in full not P.O. Box)

b. Beneficiary’s bank details – bank name, bank address, SWIFT Code, ABAN No/Chips (put “none” if not available), sort code and bank number

c. Intermediate bank details (only if applicable) – bank name, bank address, SWIFT Code, ABAN No/Chips (put “none” if not available), sort code and bank number

STEP 7 

Kindly state the purpose of the transfer clearly. General terms such as personal, official etc. are not acceptable. It must be stated clearly e.g. Payment for Toyota Car being imported, School fees for my daughter etc. 

STEP 8 

Review all details and click Transfer

At this stage, Terms & Conditions will be displayed to you. Read and if satisfied, accept the Terms and proceed to transaction authentication page by clicking Agree (click Disagree only if you want to discontinue the transfer process)

STEP 9 

After step 8, input your Token code in the token field and click OK to authenticate the transaction.  You will get a response “Successful: Transaction is sent for processing!”